Can Customers See What to Expect Before They Visit You?

If they can’t find clear information, they’ll often choose somewhere else.

Make Your Venue Easier to Choose

If someone wants to plan a visit in advance, they should be able to do that easily.

Clear accessibility information gives people the detail they need to decide whether your venue works for them.

That matters for many customers, including disabled people, who want to understand what to expect before they visit.

We Look at Your Venue From a Customer’s Point of View

We look at your venue in the same way a customer would.

We focus on what someone needs to know before they visit so they can make an informed decision.

This includes:

  • how customers enter the venue

  • what the space is like inside

  • whether seating can be moved

  • what the toilet access is like

  • other practical details customers look for before visiting

It’s About You Providing Clarity, Not Perfection

You don’t need to have step-free access or an accessible toilet (though having them sets a standard many customers value).

Many customers plan ahead and make decisions based on the information available.

What matters is being clear about your space so people can decide in advance. When customers know what to expect, they’re more likely to choose you.

Clear Information, Ready to Use

After the review, you get clear accessibility information about your venue in plain language.

Use it across your website, social media, and anywhere customers check before visiting.

You also get:

  • a hosted version you can link to

  • a downloadable PDF version

  • a QR code for use in your venue

  • an Access Reviewed™ window sticker with QR code

It’s based on your actual venue and structured so customers can quickly find the details they need. No technical language. No long reports.

Simple, One-Off Cost

Pay once. No ongoing fees. Use it everywhere.

The Outcome

Customers can check your venue before they visit and decide with confidence.

That makes your venue easier to choose.